Employee Empowerment

Published: October 15, 2014

Authors

Preethi Pradhan, T J Kamlanabhan, R D Thulasiraj, V R Muraleedharan

Keywords
employee empowerment, hospital, human resource practices, healthcare human resource management, staffing, motivation, patient satisfaction

Abstract

The work done by the human resource in healthcare are the key to bringing about patient healing. As the tasks that each of the different human resource healthcare professionals have to do is quite enormous and varied and differs from patient to patient depending upon their unique needs it is also equally challenging to train the staff. The concept of employee empowerment is therefore extremely critical for staff to do what requires to be done for patients in a timely manner keeping the best interest of the patient in the mind. This article takes a thorough look at this concept as well as how it is measured. Its application is also discussed taking the example of the Aravind Eye Hospital.

References

  • Ashforth, B. E. (1989). The experience of powerlessness in organisations. Organisation Behaviour and Human Decision Processes, 43: 207–242.
  • Bandura, A.(1989). Human Agency in Social Cognitive Theory. American Psychologist. 44:1175-1184.
  • Bell, N E., and Straw, B.M. (1989). People as sculptors versus sculpture. In M B Arthur, D. T Hall, & BS Lawrence (Eds.), Handbook of Career Theory: 232-251. New York: Cambridge University Press.
  • Blau, J R., and Alba, R D. (1982). Empowering nets of participation. Administrative Science Quarterly, 27:363 – 379.
  • Bowen, D., and Lawler, E.(1992). The empowerment of service workers: What, why, how, and when? Sloan Management Review, 33:31-39.
  • Brief, A P., and Nord, W.R.(1990).Meaning of Occupational Work. Lexington, MA: Lexington Books.
  • Budhwar, P.S., and Y.A. Debrah (2001) Rethinking comparative and cross-national human resource management research. International Journal of Human Resource Management, 12(3), 497-515.
  • Deci, E L., Connell, J .P., & Ryan, R. M. (1989). Self-determination in a work organisation. Journal of Applied Psychology, 74:580-590.
  • Delaney, J. T., and M.A. Huselid (1996) The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39, 949- 969.
  • Fulford, M. D., & Enz, C. A. (1995). The impact of empowerment on service employees. Journal of Managerial Issues, 7(2), 161-175.
  • Gist, M.(1987). Self-efficacy: Implications for organisational behaviour and human resource management, Academy of Management review, 12:472-485.
  •  Hackman, J R., and Oldham, G R (1980). Work Redesign. Reading, MA: Addison Wesley.
  • Hubrecht, J., & Teare, R. (1993). A strategy for partnership in total quality service. International Journal of Contemporary Service Management, 5(3), 1-5.
  • Khatri, N. (2006) Building HR capability in health care organizations. Health Care Management Review, 31(1), 45-54.
  • Mainiero, L.A. (1986). Coping with powerlessness: The relationship of gender and job dependency to empowerment to empowerment strategy usage. Administrative Science Quarterly, 31: 633-653.
  •  Neilsen, E.H. (1986). Empowerment strategies: Balancing authority and responsibility. In S. Srivastava & Associates (Eds.). Executive Power: 78-110. San Francisco: Jossey – Bass.
  • Spector, PE. (1986). Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work. Human Relations, 39: 1005 -1016.
  • Spreitzer, G M. (1995). Psychological Empowerment in the workplace: Dimensions, Measurement, and validation. Academy of Management Journal. 38, 5, 1442-1465.
  • Thomas, K. W. and Velthouse, B. A.(1990). Cognitive elements of empowerment. Academy of Management Review, 15: 666-681.

How to Cite

Preethi Pradhan, T J Kamlanabhan, R D Thulasiraj, V R Muraleedharan. Employee Empowerment. J. Multidiscip. Res. Healthcare. 2014, 01, 53-62
Employee Empowerment

Current Issue

PeriodicityBiannually
Issue-1October
Issue-2April
ISSN Print2393-8536
ISSN Online2393-8544
RNI No.CHAENG/2014/57978
OA Policy

Publisher's policy of the journal at Sherpa UK for the submitted, accepted, and published articles. Click OAPolicy

Plan-S Compliance

To check compliance, one has to use the Journal Check Tool (JCT). This tool provided by cOAlition S (European funders) for the researchers (fundee) to check the compliance with the journal.

Recommend journal to your library

You can recommend the journal being a researcher or faculty member to your library. We will post a copy of the Journal to your library on your behalf at free of cost.
Click here: Recommend Journal

Preprint Arxiv Submission

The authors are encouraged to submit the author’s copy (preprint) to appropriate preprint archives e.g. https://arxiv.org and/or on https://indiarxiv.org or institutional repositories (e.g., D Space) before paper acceptance by the editor of Journal. After publications of the paper author(s) should mention the citation information, title and abstract along with DOI number of the publication carefully on the required page of the depository(ies).

Contact:

Phone: +91-172-2741000, +91-172-4691800
Email : editor.jmrh@chitkara.edu.in

Abstract and Indexing

This work is licensed under a Creative Commons Attribution 4.0 International License.

Articles in Journal of Multidisciplinary Research in Healthcare by Chitkara University Publications are Open Access articles that are published with licensed under a Creative Commons Attribution- CC-BY 4.0 International License. Based on a work at https://jmrh.chitkara.edu.in/. This license permits one to use, remix, tweak and reproduction in any medium, even commercially provided one give credit for the original creation.

View Legal Code of the above-mentioned license, https://creativecommons.org/licenses/by/4.0/legalcode

View Licence Deed here https://creativecommons.org/licenses/by/4.0/

Creative Commons License

Journal of Multidisciplinary Research in Healthcare by Chitkara University Publications is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at https://jmrh.chitkara.edu.in/

Members