Introducing Performance management in Secondary Government hospitals in Kerala and Tamil Nadu using the Balanced Scorecard framework

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Published: October 15, 2014

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Authors

K. Ellangovan, T. J. Kamalanabhan

DOI Number
https://doi.org/https://doi.org/10.15415/jmrh.2014.11001

Keywords
Performance of hospitals, Balanced Score Card, Decentralized Planning

Abstract

Kerala has introduced decentralized planning for more than a decade now. As part of this, the Local Self Governments (Panchayat Raj Institutions) are vested with the responsibility to run the hospitals. The new element of elected representatives coming in the area of hospital administration has created more confusion than before. Similarly, Tamil Nadu has implemented a hospital systems project to improve the performance of secondary care hospitals. This paper tries to analyze whether one of the popular performance assessment tool – Balanced Score Card could be used to create a better administrative environment to improve the performance of the secondary care hospital. The paper conclusively argues that, Balanced Score Card is an important option for these hospitals to improve their performance.

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How to Cite

K. Ellangovan, T. J. Kamalanabhan. Introducing Performance management in Secondary Government hospitals in Kerala and Tamil Nadu using the Balanced Scorecard framework. J. Multidiscip. Res. Healthcare. 2014, 01, 1-18

Introducing Performance management in Secondary Government hospitals in Kerala and Tamil Nadu using the Balanced Scorecard framework

Current Issue

Periodicity	Biannually
Issue-1	October
Issue-2	April
ISSN Print	2393-8536
ISSN Online	2393-8544
RNI No.	CHAENG/2014/57978

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